Privacy Policy

1. Overview

Effective Date: January 1, 2026

Last Updated: January 1, 2027

Canvas & Type ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (canvasandtype.com) and use our services, including our marketing, outsourced sales, and recruitment solutions.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services. Your continued use of our website and services indicates your acceptance of this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

We collect information that you voluntarily provide to us, including:

Contact Form Data: When you complete our inquiry form, we collect your name, email address, phone number, company name, subject, and message.
Email Communications: When you contact us via email, we collect your email address and the content of your correspondence.
Service Engagement: When you engage our services, we collect additional information such as business details, project requirements, and other relevant business information.
Recruitment Services: If applying for positions or engaging our recruitment services, we collect resumes, cover letters, employment history, and other professional information.

B. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on pages, referring/exit pages, and click-through patterns.
Location Information: General geographic location (city/region level) derived from IP address.
Analytics Data: Through Google Analytics and similar tools, we collect data about how you interact with our website.

C. Third-Party Information

We may receive information about you from third parties, such as:

Business partners and referral sources
Publicly available sources and business databases
Social media platforms (if you interact with us through these channels)

3. How We Use Your Information

We use the information we collect for various purposes:

Service Delivery & Communication

To respond to your inquiries and provide requested services
To send service updates, confirmations, and support communications
To fulfill contracts and deliver marketing, sales, or recruitment services
To contact you regarding your account or service engagement

Business Operations

To improve our website, services, and customer experience
To conduct market research and analytics
To monitor and troubleshoot technical issues
To maintain records and comply with legal obligations

Marketing & Business Development

To send periodic newsletters, marketing communications, and service updates
To identify potential business opportunities and partnerships
To perform analytics and understand market trends
To create anonymized, aggregated reports

Legal Compliance & Security

To comply with legal obligations and regulatory requirements
To protect the security and integrity of our website and services
To prevent fraud, abuse, and illegal activities
To enforce our terms of service and other agreements

4. Data Sharing & Third Parties

A. We Do NOT Sell Your Data

Canvas & Type does not sell, trade, or rent your personal information to third parties for their direct marketing purposes.

B. Service Providers

We may share your information with trusted service providers who assist us in operating our website and conducting our business, including:

Web hosting providers
Email service providers
Analytics platforms (Google Analytics)
Customer relationship management (CRM) systems
Payment processors (if applicable)
Legal and accounting professionals

C. Legal Requirements & Business Transfers

We may disclose your information when required by law or in response to legitimate legal requests, including:

Court orders, subpoenas, or government requests
To enforce our legal rights or defend against legal claims
In connection with a merger, acquisition, bankruptcy, or sale of assets
To protect the safety, rights, or property of our company, users, or the public

D. Business Partners

With your consent, we may share information with business partners to provide integrated services or co-marketing opportunities. We will obtain your explicit consent before sharing information in this manner.

E. Your Consent

We may share your information with other parties when you provide explicit consent or when you use a feature that requires sharing information with third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Retention periods vary depending on the type of information and the purpose:

Contact Inquiries: Typically retained for 2-3 years or as required by law.
Service Engagement Data: Retained for the duration of the service agreement plus 5 years for compliance and record-keeping purposes.
Website Analytics: Typically retained for 14 months.
Marketing Communications: Retained until you unsubscribe or request deletion.

When information is no longer needed, we securely delete or anonymize it. However, we may retain certain information as required by Philippine law, including the Data Privacy Act of 2012, or for legitimate business, legal, or compliance purposes.

6. Your Rights

Under the Philippine Data Privacy Act of 2012 and other applicable laws, you have the following rights:

A. Right of Access

You have the right to request access to the personal information we hold about you and to obtain a copy of your data in a structured, commonly used, and portable format.

B. Right to Rectification

You have the right to correct inaccurate, incomplete, or outdated personal information.

C. Right to Erasure ("Right to Be Forgotten")

You have the right to request deletion of your personal information, subject to legal and legitimate business requirements. We will honor such requests unless we have a legal basis to retain the information.

D. Right to Object

You have the right to object to the processing of your personal information for marketing purposes or certain other uses. You can opt-out of marketing communications at any time.

E. Right to Data Portability

You have the right to request that we transfer your personal information to another controller in a structured, commonly used, and portable format.

F. Right to Lodge a Complaint

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) in the Philippines or relevant data protection authority in your jurisdiction.

G. How to Exercise Your Rights

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within 30 days or as required by applicable law.

7. Data Security

Canvas & Type implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

SSL/TLS encryption for data transmission over the internet
Secure password protocols and access controls
Regular security audits and vulnerability assessments
Restricted access to personal information based on need-to-know principle
Employee confidentiality agreements and training
Secure data storage and backup procedures
Incident response procedures for potential data breaches

Important: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your passwords and account information.

8. Cookies & Tracking Technologies

A. What Are Cookies?

Cookies are small text files stored on your device that help us recognize you, remember your preferences, and understand how you use our website. We use both session-based and persistent cookies.

B. Types of Cookies We Use

Essential Cookies: Necessary for website functionality and security.
Analytics Cookies: Help us understand website traffic and user behavior through Google Analytics.
Marketing Cookies: Used to track your interactions for marketing purposes and to deliver personalized content.
Preference Cookies: Remember your settings and preferences.

C. Third-Party Tracking

We use Google Analytics to track website usage. Google may also place cookies on your device. You can opt-out of Google Analytics tracking by installing the Google Analytics opt-out browser extension.

D. Managing Cookies

Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can manage cookie preferences through your browser settings. However, blocking cookies may affect the functionality of our website.

E. Tracking Technologies

We may also use other tracking technologies such as pixels, beacons, and similar tracking mechanisms to monitor website usage and user behavior.

9. Children's Privacy

Our website and services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information and terminate the child's access to our services.

For users between 13 and 18, we implement additional safeguards to protect their privacy. If you are under 18, please seek parental or guardian consent before providing personal information.

If you believe we have collected information from a child under 13, please contact us immediately using the information provided below.

10. International Data Transfers

Canvas & Type operates in the Philippines and may serve clients in various countries. When we transfer personal information internationally, we ensure compliance with applicable data protection laws, including:

Philippine Data Privacy Act of 2012: The primary data protection framework governing our operations.
General Data Protection Regulation (GDPR): For users and clients in the European Union, we comply with GDPR requirements.
Other Applicable Laws: We comply with privacy and data protection laws in jurisdictions where we operate or transfer data.

When transferring data internationally, we implement appropriate safeguards such as Standard Contractual Clauses, adequacy decisions, or your explicit consent as required by applicable law.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Canvas & Type Privacy Team

Email: info@canvasandtype.com

Address: 687 Ampil St., Tondo, Manila, Philippines 1013

Phone: +63 2 8253 9482

Mobile/WhatsApp/Viber: +63 949 887 6805

We aim to respond to privacy inquiries within 30 days.

National Privacy Commission (NPC)

If you wish to file a complaint regarding our data handling practices, you may contact the National Privacy Commission of the Philippines:

Website: www.privacy.gov.ph
Email: inquiry@privacy.gov.ph
Address: Privacy Commission for Personal Data Protection, NCC Complex, Quezon City, Philippines

Changes to This Privacy Policy

Canvas & Type reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting a notice on our website or sending you an email notification. Your continued use of our website and services following such modifications constitutes your acceptance of the updated Privacy Policy.

We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.